--- title: Installing the Shasta Software on a New Computer description: Installing the Shasta Software on a New computer --- [Skip to content](https://support.sierrabio.com/installing-the-shasta-software-on-a-new-computer-0#main-content) English Show submenu for translations ![](https://support.sierrabio.com/hs-fs/hubfs/JPG%20file%20-02.jpg?width=2000&height=1125&name=JPG%20file%20-02.jpg) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:support@sierrabio.com) [Contact us](mailto:support@sierrabio.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Sierra Biosystems Support Center](https://support.sierrabio.com/?hsLang=en) 2. [Software Updates & Release Notes](https://support.sierrabio.com/software-updates-release-notes?hsLang=en) 3. [Update Instructions](https://support.sierrabio.com/software-updates-release-notes?hsLang=en#update-instructions) September 17, 2025 # Installing the Shasta Software on a New Computer Setting up a new computer to control your Shasta synthesizer? This guide walks you through the full installation of the Shasta software — including network setup, software installation, and database configuration. --- #### 🧰 Tools & Requirements - Windows PC with admin access - Ethernet cable (for direct connection to the instrument) - Shasta installer (e.g., `Shasta253.exe`) - `Shasta_Factory_Settings_Backup.kbf` file - `IPSUpdate100.exe` (for pressure gauge IP configuration) - Internet access (optional but helpful) --- ### ⚠️CAUTION We recommend creating a backup of your current settings if you're moving from one computer to another.   Here is an article on how to perform a backup or restore: [How to Perform a Backup or Restore on the Synthesizer Software](https://47834229.hs-sites.com/how-to-perform-a-backup-or-restore-in-ka-or-shasta-software?hsLang=en) --- #### 🛠️ Step-by-Step Installation Instructions ### 1. **Set Up Network Communication** > **If you are installing this software on a computer for simulation reasons and it will not be connected to an instrument this step can be skipped and you can proceed to *2. Install the Software.***   To enable communication between the PC and synthesizer: 1. Open **Control Panel** \> **Network and Sharing Center** ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-04-58-43-7393-PM.png?width=670&height=361&name=image-png-Jul-28-2025-04-58-43-7393-PM.png) 2. Click **Change adapter settings** 3. Right-click your **Ethernet adapter** \> **Properties** ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-04-58-52-2233-PM.png?width=366&height=473&name=image-png-Jul-28-2025-04-58-52-2233-PM.png) 4. Select **Internet Protocol Version 4 (TCP/IPv4)** \> **Properties** **![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-04-59-01-6018-PM.png?width=369&height=477&name=image-png-Jul-28-2025-04-59-01-6018-PM.png)** 5. Enter the following: - IP Address: `192.168.1.1` - Subnet Mask: `255.255.255.0` - Leave all other fields blank ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-04-59-19-1533-PM.png?width=327&height=366&name=image-png-Jul-28-2025-04-59-19-1533-PM.png) 6. Click **OK** 📘 *For more detail: [How to Set up Network Communication](https://47834229.hs-sites.com/how-to-set-up-network-communication-with-ka-or-shasta-software?hsLang=en)* --- ### 2. **Install the Software** 1. Make sure the synthesizer is **powered on** and **connected via Ethernet** ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-18-39-0150-PM.png?width=315&height=153&name=image-png-Jul-28-2025-05-18-39-0150-PM.png) 2. Run the `Shasta253.exe` ( or latest )installer 3. Proceed through the install wizard ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-19-24-5403-PM.png?width=395&height=323&name=image-png-Jul-28-2025-05-19-24-5403-PM.png) ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-19-52-1301-PM.png?width=390&height=319&name=image-png-Jul-28-2025-05-19-52-1301-PM.png) 4. **Uncheck** the box to launch KA Labs after installation ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-00-10-9414-PM.png?width=379&height=310&name=image-png-Jul-28-2025-05-00-10-9414-PM.png) --- ### 3. **Configure the Database** 1. Launch the updated Shasta software ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-00-30-0725-PM.png?width=312&height=173&name=image-png-Jul-28-2025-05-00-30-0725-PM.png) 2. You’ll see a prompt to select a different server 3. Click **Locate New Server(s)** **![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-00-42-4827-PM.png?width=481&height=256&name=image-png-Jul-28-2025-05-00-42-4827-PM.png)** 4. Click the **green plus icon** to add a new server 5. Enter the following: - Server Name: `127.0.0.1` - IP Address: `127.0.0.1` - Hostname: *Leave blank* - Location: Select **LAN / WAN** 6. Click **Connect to Selected Server** ![](https://support.sierrabio.com/hs-fs/hubfs/undefined-Jul-28-2025-05-01-19-0902-PM.png?width=670&height=357&name=undefined-Jul-28-2025-05-01-19-0902-PM.png) 7. A **green light** in the control panel confirms successful connection ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-01-58-4688-PM.png?width=670&height=181&name=image-png-Jul-28-2025-05-01-58-4688-PM.png) --- ### 4. **Restore Settings** 1. In the software, go to **Setup/Utilities** \> **Backup/Restore** ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-02-14-1464-PM.png?width=670&height=72&name=image-png-Jul-28-2025-05-02-14-1464-PM.png) 2. Click **Restore** 3. Browse for and select `Shasta Factory Settings 032825 (v2.4.5).kbf` for Factory settings or Select another Backup file if you already have one in your possession. *WARNING! If restoring settings from another instrument ensure the settings are compatible!* ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-02-35-7811-PM.png?width=398&height=368&name=image-png-Jul-28-2025-05-02-35-7811-PM.png) 4. Complete the restore process ✅ The software is now ready to use. --- #### **🧯 Server Connection Troubleshooting** **If the software can’t connect to the server:** ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-03-09-3605-PM.png?width=468&height=190&name=image-png-Jul-28-2025-05-03-09-3605-PM.png) 1. Press `Win + R`, type `services.msc`, and press Enter ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-03-30-3812-PM.png?width=428&height=315&name=image-png-Jul-28-2025-05-03-30-3812-PM.png) 2. Locate **NexusDB Server V3** ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-03-40-3742-PM.png?width=501&height=369&name=image-png-Jul-28-2025-05-03-40-3742-PM.png) 3. If not running, right-click \> **Start** ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-03-52-4677-PM.png?width=519&height=402&name=image-png-Jul-28-2025-05-03-52-4677-PM.png) ![](https://support.sierrabio.com/hs-fs/hubfs/undefined-Jul-28-2025-05-04-24-3374-PM.png?width=353&height=182&name=undefined-Jul-28-2025-05-04-24-3374-PM.png) 4. Attempt to run Shasta Software again --- ### Still not working? 1. Stop the NexusDB service by following the steps above 2. Navigate to `C:\ProgramData` (you may need to show hidden files) 3. Delete the **NexusDB3** folder ![](https://support.sierrabio.com/hs-fs/hubfs/image-png-Jul-28-2025-05-06-47-4240-PM.png?width=398&height=320&name=image-png-Jul-28-2025-05-06-47-4240-PM.png) 4. 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